• Italian
  • English
  • German

Reservation conditions

NEW SUMMER / WINTER 2020_21

 

Deposit cancellation and recovery

Residence contracts

For accommodation facilities that have suspended or ceased operations, in whole or in part, due to the emergency

epidemiological from COVID-19, Article 88 bis provides for the possibility of offering the customer:

- a replacement service of equivalent, higher or lower quality with refund of the difference of

price.

OR:

- to proceed with the refund of the price or, otherwise, to issue a voucher, to be used within one year of its issue,

for an amount equal to the reimbursement due.

Tour packages

Even the organizers of tourist packages will be able to offer customers, as an alternative to reimbursement, a

replacement package of equivalent or higher or lower quality with refund of the difference of

price, or they may issue, also through the selling agency, a voucher to be used

within one year of its issue, for an amount equal to the repayment due.

The refund or the issue of the voucher by the organizer of the tourist package will come to the customer

made as soon as refunds or vouchers are received from individual service providers (for example structures

accommodation) and in any case no later than 60 days from the scheduled start date of the trip. The accommodation facilities

proceed with the reimbursement of the amount paid in favor of the person from whom they received the

payment or the issue in your favor of a voucher of the same amount to be used within one year

from the issue.

Reductions:

Children from 0 to 3.99 years 100% discount

Children from 4 to 8.99 years 50% discount

Children from 9 to 11.99 years 30% discount

Children from 12 to 14 years 20% discount

 

Supplements

Single room supplement € 10.00 per day.

Double single use € 15.00 per day.

 

Prices DO NOT include TOURIST TAX, (€ 1.50)

 

Conditions and deposit

Deposit to be agreed upon booking.

 

DEPOSIT REFUND:

 

To be considered only before the COVID-19 emergency, therefore they are valid only before it and from when it will always end.

 

Cancellation up to 30 days before arrival: You will receive a voucher for the value of the deposit already paid (validity: 6 months).

Cancellation from 30 to 14 days before arrival: the value of the deposit will be charged.

Notice of cancellation less than 14 days before arrival: the value of the deposit + the cost of the first night will be charged.

For no-show and early departure, the full amount of the stay will be charged.

 

Bank Transfer or Credit Card:

Banca Popolare di Sondrio - Ponte di Legno branch

IT 64 J 056 9654 9900 0003 0116 X01 - BIC: POAOIT2103T

 

CASSA RURALE VAL DI SOLE - IBAN - IT 92 U 08 16 33 50 10 00 00 00 30 61 23 - (Bic Estero) CCRTIT2T43A

 

Check-in from 15.00 - Check-out at 10.00

On request it is possible to use the room (subject to availability) even after check-out, at a cost of € 20 per room.

The prices will be stipulated according to the period, the rooms necessary for the guest, and will be freely interpreted by the hotel, also based on the period of the season.

CREATE NOW YOUR GUEST CARD